When I'm on a call sometimes a friend will send me pictures or I want to be on Facebook at the same time. Noticed it Thursday 5/30. Take note that when sending picture messages or any form of … Keep us informed if the issue is resolved. Ok, not just me then either. 1 of 27 steps Slide your finger downwards starting from the top of the screen. Hi, I have a stock LG Marquee and I'm having the same issue - been happening since yesterday. In daily routine people are sending and receiving text messages to friends or family members. This issue might resolve in your phone by performing a … Same message, did the updates posted above. 2) Phone Software Approach: If #1 is not technically feasible, then consider what Windows Phone does to handle this. Reboot your phone and confirm the phone is connected to the internet by loading a webpage. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. You can send/receive an iMessage when on a call while the iPhone is connected to an available wi-fi network. We are investigating to see what's going on. That could be your problem, you may have frozen or deleted an … You can help protect yourself from scammers by verifying that the contact is a, official Last successful Picture I received was  May 24th. We have 2 Lg Marguee's doing the same thing. Is this a limitation of the Network or - 136250 If you don't know (which I didn't for a while...) MMS stands for Multimedia Messaging Service. Is it a network outage? I believe that is what has been suggested. I recently used GoogleFi in Europe, and then switched back to my regular carrier upon returning. You can share photos via email, or Apple Messages while connected to Wi-Fi, without using the cellular network. If this doesn't work I will send you an email to continue troubleshooting! Any ideas on why this is happening? Consequently, the users have to wait when server goes down and occasionally check the system status to get rid of the problem. After each step, check to see if your issue has been fixed. I have a Samsung Galaxy J7 crown that I recently purchased from Tracfone. Thanks for your feedback, it helps us improve the site. Hi Jacob, hang in there. This is a very common searched topic on Google. Could this have anything to do with the wifi not working at all too? Not to worry! Some users also report the same issue. I was looking for a solution not looks like everyone has the same issue. By iMore Question in forum iPhone SE Replies: 2 Last Post: 02-18-2016, 10:00 AM. Ask Question Asked 4 … Step 1: Go to settings in your Samsung devices. To everyone having difficulties sending pictures from their phone to their email and not having the pictures show up. Many thanks Ting Support Team! #6 crazyjoejoe, Feb 27, 2012. 0 Kudos Reply. I took it to the store and of course, it worked fine. I can't send and receive picture messages on my Huawei P20 Android 8.1 Cause 5 of 5: Your phone hasn't been set up for picture messaging correctly To send and receive picture messages, your need to set up your phone correctly for picture messaging. Texting was working perfectly fine for a couple of weeks, but now I can't send/receive pictures or group messages. Know how to enable Simple Sharing with the Galaxy S7 to easily share files while using select apps. Our account has picture messages enabled so they should come through just fine. Now reboot your galaxy S10 and try to send pictures as messages and check fix can’t send message issues on galaxy S10. At one time I thought it was a file size issue but eventually that did not prove to be true. Stock ROM. Our account has picture messages enabled so they should come through just fine. argh! Why cant i use mobile data during a phone call?? Your phone hasn't been correctly set up for picture messaging Set up your phone for picture messaging. Depending on the phone they could all be in one apn or there could be two called internet and mms. @Sandra, you may want to do a profile and PRL update for your WiFi: Turn WiFi off and 3G on, then go to Settings > About Phone/System Updates > Update PRL and then Settings > About Phone/System Updates > Update Profile! If you are unable to send or receive email, and there are no connection errors, there may be a simple solution. More and more #Samsung Galaxy S7 (#GalaxyS7) owners are complaining not being able to send and receive text messages while others are having issues transmitting texts with attached pictures … Soft reset. Both WiFi and Data will sporadically download a picture message or an iPhone group message, or give that same error "Internal Server Error" OR will give a message saying "Hidden Sender Address" with a "Message Not Found" error. I can't send and receive picture messages - LG G3. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. So does data transfer via internet and apps. I reset my entire phone,to no avail. How to soft reset your Windows Phone. DroidForums.net | Android Forums & News. Why an iPhone SE and not a iPhone 7? Microsoft Employee and that the phone number is an Even though they work together seamlessly in the Messages app, iMessages and text messages use different technologies to send pictures … Highlighted. It does it while on 3g and while on wifi. I have Advanced Messaging and Talk & Text on and I still can't send images from my S9 to the other phones on my account (an S20 and an S8) without turning WiFi off, nor can they receive it. ... Basically I have to be off the phone in order to receive picture texts or send texts with pictures. After all, the purpose of these multimedia messages is to deliver these awesome pictures. I receive one of 20 pictures he sends via text message. I checked the ##3382# settings as well as updated both the PRL and System Updates with Wifi off, but both phones are continuing to exhibit the same problem. Find more about 'I cannot send or receive MMS' with Samsung Support. Turn off Wi-Fi or cellular data whatever you are using. JUMP TO SOLUTION ‎07-09-2019 03:04 PM. Here's how: If you still need assistance, drop us an email at help@ting.com! Ever since I upgraded to ios7 I can't receive texts while talking on the phone. No worries any more. If your phone can’t send out a text message still, move on to the next step. The blue messages … Please post to us with more information to help you better. I cannot receive picture messages on my LG Marquee phone. not give me the option to delete the app. I will keep checking this thread for an update. I understand that the messenger app is unable to receive or send the pictures in Windows Phone. Amazing Cyber Monday deals from Walmart, Best Buy, Amazon & more are already here Your iPhone supports MMS, as well as SMS — or Short Message Service — which is a more simplified way to send a text message, for times when iMessage is unavailable. Once I hang up call they all come through at once. Your iPhone supports MMS, as well as SMS — or Short Message Service — which is a more simplified way to send a … Open the chat window on WhatsApp with the contact you would like to send the media item, contact info, or location to. Do I need to generate a ticket with TIng or will my account automatically be added to the list? That did not work. However, if it can actually send out the message but can’t receive it, then skip to step 4. I cannot receive the majority of pictures he sends to me using his Samsung Galaxy S8 active phone. Being said, make sure that your cellular data or WiFi is enabled.If you are still unable to send or receive picture messages while connected to the internet, troubleshoot your phone using the solutions we mapped out below. It allows you to send and receive pictures, videos, and audio clips through text messages! Taking and sharing pictures is fun and easy to do on an iPhone. By iMore Question in forum iPhone 5 Replies: 2 Last Post: 02-17-2016, 11:18 PM. Based on this thread (and a few calls we received yesterday), it does seem there may be an issue with MMS messages not arriving on LG Marquees. My husband and I both have stock LG Marquee's and are having the same issue - it's happening much more frequently lately! Some complain that they can neither send nor receive pictures on their Galaxy S9. I have messenger with Skype it does (images 1 and 2) Clicking on the menu in the middle turns on the voice command. @Sandra, sounds good! If you can’t send or receive text messages (SMS/MMS), have problems with group messages, or can’t send or receive pictures and video, try the troubleshooting steps below. Thank you for your quick response, Katie. Windows Phone Stack Exchange is a question and answer site for enthusiasts and power users of Windows Phone OS. I have tried the soft reset many times, does not help. MMS with the iPhone requires cellular data. It will help you to get rid of the trouble easily. Kyle, do you have any custom ROM or anything non-stock on your phone? Thank you for your patience. can't send or receive pictures with text messaging in the LG Quantum I'm having problems receiving and sending pictures in the MMS text messaging in my windows phone/LG quantum. Solved! We will monitor the situation and post an update once we have reached a resolution. The really frustrating part is that all of these texts are work-related, for me! The problem went away for about a half day and then returned, for no discernible reason. I haven't had a chance to check it  yet (she's at work) but I'll check back later. How to fix your phone that can send text messages with emoticons but can’t receive them. Well, it was, all this mms and wifi goofing has killed my battery, but that is another issue. I checked my wife's phone and it's the same issue as others. I don't receive too many picts so it could have been afflicted a week prior. I'm not sure what to do. I did the suggested steps above but still no picture. Interestingly, outgoing messages seems to work fine. 1 of 28 steps Slide your finger downwards starting from the top of the screen. When on a call, I can't send or receive picture messages. I apologize if this has been answered before, but I couldn't find a thread for this question. I had the same problem but now I am able to receive my pictures in Hotmail that I sent from my phone.. Look in the posts for: (you may need change FILTER BY TYPE: to All or Discussions to find it). If your new Samsung Galaxy S10 Plus can’t send MMS, the problem should be with your account or SIM card. Anything that requires an app to open does not work. Take a look. Thanks. I can send them? Is this a phone or a carrier issue. You can send/receive an iMessage when on a call while the iPhone is connected to an available wi-fi network. I've updated to the most current software and didn't have this problem until a couple of days ago. It's not just us, then. A network problem or software issue is mainly responsible for this. technical support services. @Katie (or other Ting staff): Is it your advice to simply wait to hear back on this thread about what to do about this continuing problem, if we have already checked MMS url and WiFi/3G settings; done PRL, profile and firmware updates; and (possibly) done a factory reset? Settings app → Wi-Fi or Cellular/Mobile Facing the issue of can’t send or receive a text message on Google Pixel and Pixel XL phone? I understand that the messenger app is unable to receive or send the pictures in Windows Phone. I'm using the message app the phone comes with. Even if I am on wifi. Before you start this troubleshooting guide you need to check one important thing: Can you make a voice call? However, my husband is on sprint and cannot receive pictures while on the phone. Sounds like you need to update your MMS URL. If you have taken or downloaded photos on your phone but cannot views the pictures in Android Gallery, you can read this article to know the reasons and get the solutions to fix the problem. At this time we're still working to get this fixed so if you do have a Marquee device and you're having an issue with MMS we'll be updating this thread as soon as we know this has been resolved. Sending and receiving picture messages is one of the most fundamental things you can do on a mobile phone. More Less. Nothing special on it whatsoever. Only the MMS portion of the data stream is free. Can't send or receive MMS images while on WiFi My husband and I both have brand new Samsung Note 10s. If all of the apn you have says "not set" in the mmsc, mms proxy etc then it isn't set up. 2. I also can’t send or receive pictures or videos in the Pixel and Pixel XL phones. This thread is locked. I get a "download" link when someone sends a picture but it never downloads until I end the call. Please help. Can't say how you get to that setting on yours but on my phone, settings, connections, mobile network, access point names. To send an SMS message, you need cellular network connection.If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi. We have found 5 possible solutions to your problem. This issue might resolve in your phone by performing a Was wondering if someone can help me out with this question: When I'm on the phone with someone, I'll try to send pictures while in call I never had any issues before, but since I reset my phone, I can't send pictures to anyone while I'm in call. If you can't send and receive picture messages, there may be several causes of the problem. Amazing Cyber Monday deals from Walmart, Best Buy, Amazon & more are already here. When receiving a picture message, it … To everyone else in this forum post, we've already marked you down. My MMS URL is set correctly. Did you try uninstalling and reinstalling the messenger app and check if the issue persists? Since you could receive calls on WhatsApp when you actually manually launch it, WhatsApp app itself is not the fault here. While on a conference call with 2 other people (both have Android phones) today, they were sending pictures of Graphs back and forth and trying to send them to me as well, but I couldn't send or receive anything. When receiving a picture message, it displays the following in the text field: - Your request cannot be processed, Internal Error. :(. Why do we ask this question? My wifi is working fine. Pictures are sent using the data network so if you don't have access to the mobile data, you won't receive any pictures. When you can’t send or receive pictures on an MMS from your Samsung Galaxy S8 or Galaxy S8 Plus, it can be very upsetting. I cannot receive picture messages on my LG Marquee phone. I redid mms apn to conform to my carrier. You can help protect yourself from scammers by verifying that the contact is a Please help. Here, we have gathered the possible fixes of the problem so that you can send pictures via text easily. Samsung Galaxy S7 can’t send or receive picture messages if you don’t have internet connection. If clear app cache can’t fix the issue of sending the picture as a message on Galaxy S10, clear app data also in your device. 1 Kudo Reply. We will help you. If a GoPhone user has no data plan or has data disabled on a Lumia 520 (and probably all Lumia), they will still receive the text portion of the MMS. Yes No. On the other hand, trouble comes along with that iPhone can't receive photos/videos messages especially when you are in hurry to get photo messages on iPhone. I've noticed that I can't be on a call and do anything over my mobile data. But you may have found that you can only send pictures to certain people. Did you try uninstalling and reinstalling the Skype application and check if the issue persists. Protect Yourself From Tech Support Scams If you want to use MMS without purchasing a data plan, you may wish to apply the data block so your phone can ONLY send and receive MMS data to /from the cellular network. And I'll advise people that I'm not getting the information in the texts :).]. Make sure you've entered the correct phone number or email address for the contact. Cannot receive picture messages on phones (LG Marquee), Enter your MSL (found on your account at ting.com under Your Devices, then click on the device). this also means loosing the text in the mms and as some people using iphones send mms by default (for whatever terrible reason) this has meant missing texts, not just images. The only reason why WhatsApp can’t receive calls is because the app is not actually running. There are various users reported issues of Google Pixel can’t send or receive a message. ... why cant my phone receive pictures, why wont my android get pictures, why wont my android receive pictures, why wont my droid receive pictures. Restart your device: iPhone; iPad; iPod touch; Check your network connection. I've spoken to customer service twice and we have checked the MMS url; updated PRL, profile, firmware;  and finally, did a factory reset. Thank you for posting in Microsoft Community. Texting was working perfectly fine for a couple of weeks, but now I can't send/receive pictures or group messages. Another thing to figure out why can't you send pictures on iPhone is confirming the Apple system server status. My phone is the Nokia Lumia 928. If you are in the U.S. and your carrier is Verizon or Sprint, you can't access the internet while on a call with their network. Regular texts work fine. It allows you to send and receive pictures, videos, and audio clips through text messages! It shows "downloading", then                      *" - Your request cannot be processed, Internal Error" *      (It can receive standard texts though). Will bookmark this and hope to see a solution soon. And when trying to send one, it just continues to say "message sending" but doesn't send until I end the call. Generally, if something you want to do requires the microphone, you won’t be able to do it while on a call because the mic is already in use. I have an iPhone X, and since my return and switch back, I cannot send picture messages to android phones, nor can I send group messages that include an android number. While we aim to provide you with the most accurate information and keep things up to date, prices and terms of products and services can change. Thanks for your patience. Microsoft Agent or I am also on wifi. Why can't i send/receive pictures while on a call? I am getting this same issue with my Marquee, it's been going on for about a week. official Question: Q: Can't recieve texts while talking on the phone. I suggest you to check the below link and try to do Soft reset on your Windows Phone and check if the issue resolves. After all, the purpose of these multimedia messages is to deliver these awesome pictures. This is why you can't talk on the phone and receive the picture messages (text messages). Any thoughts? When receiving a picture message, it … Hi Kyle! Wifi gives you web access but not the network's web, so that's why you can't receive or send pictures. If you can’t send or receive text messages (SMS/MMS), have problems with group messages, or can’t send or receive pictures and video, try the troubleshooting steps below. Same issue with my wife's Marquee. If you owned the new Galaxy S9 and observed that not every picture sent to you is getting delivered, you’re not alone. Part 1: Why the Picture Messages (MMS) Can't be Sent? Now all I see when I use my phone is a black screen but the notification bar, and drop down menu are still visible. Please help. Our account has picture messages enabled so they should come through just fine. (It says "Downloading" and never changes.) Whew! WhatsApp Not Sending Photos on iPhone: Here are the Possible Solutions Solution #1: Turn OFF and ON WiFi/Celluar/AirPlane Mode. Among them, there is one glitch that affects the smartphone’s ability to send or receive MMS. Same error message and same situation -- receiving pictures and multiple-recipient texts (from iphones, so far as I know). After each step, check to see if your issue has been fixed. just did all updates and a few tests, exact same error message. The only problem is the incoming data from messages. My wife has the same phone and is experiencing the same issue that began yesterday. Also, my mobile hotspot has stopped working. I can’t them to automatically download, and even when I manually try to download it, sometimes it still doesn’t even work!” This is the problem that many smartphone users go through. why my phone no longer syncing photos transfering to … [In which case, I won't call customer service again. If you are one of the users who are reporting that “my android LG Aristo phone won't send pictures but will send text” then your worrying time is over now. When I turn it on, verify that the connection is set, click on Google Play or Nook apps and get a No connection message. I am having the same issue. Can not send or receive pictures in messenger on my windows phone. If you are in the U.S. and your carrier is Verizon or Sprint, you can't access the internet while on a call with their network. Journeyman In response to QueenK ‎02-12-2019 04:50 PM. By iMore Question in forum iPhone 5 Most TELUS rate plans already include “Unlimited text & picture messaging”, which allow you to send unlimited text, picture and video messages while you are in Canada to other Canadian numbers, whether the recipients are in Canada or international. Probably going to have to wait a bit on the LG Marquee issue, but the more new information we get about which phones are affected, the more we have to work with. Joe did you ever freeze or delete any apps? THEN I restarted and it is working now. Correct Answer: I cannot receive or send picture messages while talking on the phone We encourage you to always do your own research and double check the terms. Learn More. I've been having this problem for a couple days as well. I have a Samsung Galaxy J7 crown that I recently purchased from Tracfone. If you owned the new Galaxy S9 and observed that not every picture sent to you is getting delivered, you’re not alone. I googled the problem and it brought me to this site. While on WiFi, I am not able to send or receive pictures but he is. We are glad to help you further. Some users also report the same issue. MMS with the iPhone requires cellular data. Your phone hasn't been correctly set up for picture messaging Set up your phone for picture messaging. Things You Can’t Do While on a Call. My wife has the same phone and is experiencing the same issue that began yesterday. My brother and I are both AT&T customers. It's important first to find out if you can make a call. Step 5: Tap Clear data. same problem with a marquee... very frustrating! Anybody can ask a question Anybody can answer The best answers are voted up and rise to the top Windows Phone . I remember go sms prompting me to make it the main messenger service, is that what you were referring too? Similar Threads. Hi Bill, we're keeping track of those affected by the issue. My Marquees on my account are experiencing this trouble now with pic msging. @Carla, it's totally stock. Restart your device: iPhone; iPad; iPod touch; Check your network connection. I don't think so, Sandra. However, there are still some points when I cannot receive or send pictures regardless. While these devices are sporting lots of useful features and functions, they are still having some issues that annoy the users. In this article, I will present to you some quick methods to fix Galaxy S10, S10E, or S10 Plus that can’t receive MMS. When I tried to send a picture, I got a "Messaged Failed" alert. I can launch the file manager app and see my files but I can't access or launch them. Thanks. We're still working to find a fix, but we'll be updating this thread immediately with any information we get. It only takes a minute to sign up. Microsoft global customer service number. Your phone hasn't been correctly set up for picture messaging Set up your phone for picture messaging. :) Thanks Katie. Note 9 I am unable to receive /send text picture messages while on WiFi I did not have this problem with my Note 8 just upgraded to the Note 9 . I cannot receive picture messages on my LG Marquee phone. Why don't text messages send while I'm on phone call? Sometimes the outages created by going down of Apple servers also make the users face the moment when iPhone won't send pictures in text messages. FAQ for Samsung Mobile Device. Thanks for letting us know! Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Also, my mobile hotspot has stopped working. I cannot isolate any unique difference. Many people have faced this MMS problem issue and search for the reason. I've sent you an email to collect some basic information about your wife's phone. Samsung Galaxy J7 crown can't send/receive pictures or group messages. Make sure your device has enough space to receive images and videos. To send an SMS message, you need cellular network connection.If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi. I have the iPhone 5C and cannot send or receive pictures while on a call. @David - try updating your PRL and Profile: Turn WiFi off and 3G on. It does it while on 3g and while on wifi. Savagerun Member Joined: Dec 15, 2011 Messages: 666 Likes Received: 10 Trophy Points: 18 Ratings: +10. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Refer: I'm not sure what to do. By iMore Question in forum iPhone SE Replies: 2 Last Post: 02-18-2016, 10:00 AM. Placing a ticket. Why an iPhone SE and not a iPhone 7? Part 1. If you can't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier may not support this feature. You can follow the question or vote as helpful, but you cannot reply to this thread. You can easily send photos, videos and more while chatting in WhatsApp: 1. Highlighted. Stock ROM Marquee, - Your request cannot be processed, Internal Error attempting to download MMS pictures via WiFi or 3g. My wife also reported the same issue today. Any time you send or receive a text or picture message on your iPhone, it goes through as either a regular text message or an iMessage. You will not be able to send or receive emails without an active internet connection. Did you try uninstalling and reinstalling the messenger app and check if the issue persists? Microsoft global customer service number, This issue might resolve in your phone by performing a, I suggest you to check the below link and try to do. While on a conference call with 2 other people (both have Android phones) today, they were sending pictures of Graphs back and forth and trying to send them to me as well, but I couldn't send or receive anything. Again, only an issue with the phones on our plan. 1 of 27 steps Slide your finger downwards starting from the top of the screen. If you also can’t send iPhone photos on WhatsApp, here is how you can resolve this issue right away. This is a very common issue among Android users and you don’t need to panic over it. When you can’t send or receive pictures on an MMS from your Samsung Galaxy S8 or Galaxy S8 Plus, it can be very upsetting. There are two major issues that people face this problem. November 19, 2014 By Matt. You might have even noticed that you can send them to people whose messages are blue, but not to people whose messages are green. I remember go sms prompting me to make it the main messenger service, is that what you were referring too? We don't have an exact time frame at the moment but we'll continue to post information here as we receive it here. Checked connection, IP address, and MAC address are listed, but it didn't connect to Google play. Just adding that I have also been experiencing this exact problem on my refurb LG Marquee for the last week or so. Here we will try best to offer solutions for you to fix iPhone can't get multimedia messages. I won't know if those updates fixed the mms until I can turn it back on. vny9877. Go to Settings > About Phone/System Updates > Update PRL and then Settings > About Phone/System Updates > Update Profile. Some complain that they can neither send nor receive pictures on their Galaxy S9. What is model of your Windows Phone? Why won't my iPhone 5 flash when incoming calls are ringing? (Data connection was on.) Reset Network Settings. Thank you so much for your reply. My wife has the same phone and is experiencing the same issue that began yesterday. @ Katie I did that, message said the PRL was upgraded, the profile update is completed. Similar Threads. With my last phone it would automatically turn on the data connection when receiving/sending a picture and then would shut it off. Glad this thread was so easy to find. technical support services. In the Messages app, the iMessages you send show up in blue bubbles and the text messages you send show up in green. And is there an ETA for resolution? MMS URL is correct and I updated the PRL and Profile. Why Can’t I Send Picture Messages to Some People from My iPhone? Why won't my iPhone 5 flash when incoming calls are ringing? Sign up to join this community. Hang tight everybody! We will help you. Sending and receiving picture messages is one of the most fundamental things you can do on a mobile phone. Why don't text messages send while I'm on phone call? I was able to do this when I was with MetroPCS. Home Questions Tags Users Unanswered Jobs; Why can't I send pictures via MMS?
2020 why can’t i receive pictures while on the phone